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    logfile: certificate_unknown in processing a request

    scheduled pinned locked moved Troubleshooting
    15 posts 3 posters 1.8k views 1 watching
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    • jkandasaJ offline
      jkandasa @Tag
      global:last-edited-by,

      @Tag Do you see any error on browser console?

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      • T offline
        Tag MOD @jkandasa
        global:last-edited-by, Tag

        @jkandasa

        Hi There!,
        The only browser that did not work was my phone browser... and it just started working again after the login screen...

        Is there any url that i can connect to that gives me a login screen?
        Any clue what the eror means?.... (if usefull, this behavior started with the 1.4 final version..).

        jkandasaJ one-reply-to-this-post last-reply-time reply quote 0
        • jkandasaJ offline
          jkandasa @Tag
          global:last-edited-by,

          @Tag

          Is there any url that i can connect to that gives me a login screen?

          No, we do not have any URL for login screen. MyController is a single page(angular based) application

          Any clue what the eror means?.... (if usefull, this behavior started with the 1.4 final version..).

          Till now I do not face this kind of issue. Not able to reproduce in my environment too. So I do not have any clue 😞

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          • T offline
            Tag MOD
            global:last-edited-by, Tag

            Slowly narrowing down the issue....
            The browser i am using is chrome on android

            Here is how i reproduce the issue:

            When I connect to the server from my own lan.. it works like a charm... the problem starts once I connect from the internet to my server.

            On my router I enabled port forwarding for port 8443 to my server, so all traffic for this port (8443) will be forwarded to the local IP of my server also on port 8443.

            At this moment it seems that besides the port forward for 8443, another port needs to be forwarded... but which one....

            Not giving up... will find the issue 🙂

            skywatchS one-reply-to-this-post last-reply-time reply quote 0
            • skywatchS offline
              skywatch @Tag
              global:last-edited-by,

              @Tag Maybe it's the firewall on your router or an isp thing.

              Try connecting from the internet on port 443 and then forwarding that to port 8443 to the server. Worth a try to see if the issue persists?

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              • T offline
                Tag MOD @skywatch
                global:last-edited-by, Tag

                @skywatch

                No luck.... ☹

                If my android device, phone or laptop is waking up from sleep, it sometimes does not work i get the translate stuff, however
                It seems to work fine after I have used the login page...

                so what happens at the login page that make things work........
                (it must be a change after version 1.4... for me this started at 1.4 final...)

                skywatchS one-reply-to-this-post last-reply-time reply quote 0
                • skywatchS offline
                  skywatch @Tag
                  global:last-edited-by,

                  @Tag Pity - I was clutching at straws that maybe https was blocked on non-standard port or a firewall blocking on non-standard ports.

                  Ah well, we tried.

                  I am fresh out of any other suggestions as this is beyond my experience.

                  Sorry 😞

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                  • T offline
                    Tag MOD @skywatch
                    global:last-edited-by, Tag

                    @skywatch
                    No worries, all input is appreciated!!
                    for me, worst case scenario is that I go back to 1.4 pre-final.. and wait for 2.0 😉

                    skywatchS one-reply-to-this-post last-reply-time reply quote 0
                    • skywatchS offline
                      skywatch @Tag
                      global:last-edited-by, skywatch

                      @Tag I dont use chrome but maybe you need to install the cert somehow? ??? Perhaps this is different to a url based cert? who knows? It's all I can think of at the moment 😞

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                      • T offline
                        Tag MOD
                        global:last-edited-by, Tag

                        Progress!!!
                        Did some testing and had 2 lines in Utilities --> HTML additional headers --> Scriptfiles

                        https://192.168.178.50:8443/mylib/gauge.min.js
                        https://217.101.85.85:8443/mylib/gauge.min.js

                        Once I removed the first line and only left the last one, my GUI issues seems to be gone!

                        jkandasaJ one-reply-to-this-post last-reply-time reply quote 1
                        • jkandasaJ offline
                          jkandasa @Tag
                          global:last-edited-by,

                          @Tag You may take it from public CDN. to work on both LAN and outside LAN

                          or remove host details and keep path only, /mylib/gauge.min.js might work (not tested)

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                          • T offline
                            Tag MOD @jkandasa
                            global:last-edited-by, Tag

                            @jkandasa

                            Just using /mylib/gauge.min.js (without the https://xxx.xxx.xxx.xxx/8443) works okay too! 🙂

                            So problem solved!, issue was multiple lines to the same script in Utilities --> HTML additional headers --> Scriptfiles

                            Case closed

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