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    automatic backup

    Scheduled Pinned Locked Moved Troubleshooting
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    • jkandasaJ Offline
      jkandasa @Daniele
      last edited by

      @daniele Do you see any error in the log file? mycontroller/logs/mycontroller.log

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      • D Offline
        Daniele
        last edited by

        I can find many errors of this kind:

        [Wed Dec 20 22:25:35 CET 2017] IO error: java.net.SocketException: Connection reset in processing a request from /192.168.1.165:8443 / sun.security.ssl.SSLSocketImpl
        [Wed Dec 20 23:17:03 CET 2017] IO error: javax.net.ssl.SSLException: Connection has been shutdown: javax.net.ssl.SSLHandshakeException: Received fatal alert: certificate_unknown in processi
        ng a request from /192.168.1.164:8443 / sun.security.ssl.SSLSocketImpl
        

        I'm not an expert programmer, but they don't seem to be related to my issue with automatic backup.

        jkandasaJ 1 Reply Last reply Reply Quote 0
        • jkandasaJ Offline
          jkandasa @Daniele
          last edited by

          @daniele Without debug log it is tough to root cause this issue. Could you please do the followings on your MyController server to get debug logs?

          Enable debug log message for the followings on mycontroller/conf/logback.xml,

            <logger level="DEBUG" name="org.mycontroller.standalone.backup" />
            <logger level="DEBUG" name="org.mycontroller.standalone.scheduler" />
            <logger level="DEBUG" name="org.mycontroller.standalone.timer" />
          

          NOTE: MyController server restart is required to apply this change.
          To stop: mycontroller/bin/stop.sh
          To start: mycontroller/bin/start.sh

          After this change, modify your backup settings to take backup in one minute. Now check logs on mycontroller/logs/mycontroller.log

          0_1513862661016_Screenshot from 2017-12-21 17-49-54.png

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          • D Offline
            Daniele
            last edited by

            The odd thing is that yesterday I tried with 5 minutes, and it worked.
            Then I moved to 12 hours, and the backup has never been created.

            I activated the debug logs you suggested, tried again with 1 minute and 1 hour, and everything worked perfectly.
            Now I moved again to one day, I'll let you know the result.

            jkandasaJ 1 Reply Last reply Reply Quote 0
            • jkandasaJ Offline
              jkandasa @Daniele
              last edited by

              @daniele Great! Seems we might have an issue with 12 hours or more. let me check it.

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              • D Offline
                Daniele
                last edited by

                After 1 day with debug enabled I can't see any other error, but still no backup.
                Now I tried to set it up every 10 hours, I'll let you know the result.

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                • D Offline
                  Daniele
                  last edited by

                  Same result with 10 hours, while I got a successful backup with 8 hours.

                  jkandasaJ 2 Replies Last reply Reply Quote 0
                  • jkandasaJ Offline
                    jkandasa @Daniele
                    last edited by jkandasa

                    @daniele Thanks to narrow down this issue. I will have a look on the code.

                    https://github.com/mycontroller-org/mycontroller/issues/431

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                    • jkandasaJ Offline
                      jkandasa @Daniele
                      last edited by

                      @daniele I have update scheduler library. I do not see this issue now. Also, I have added an option to show next execution time. Kindly check it in SNAPSHOT version and let me know.

                      Thank you!

                      0_1518324492744_b1071f89-22c0-4126-ba1a-09ad60ca68c2-image.png

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                      • D Offline
                        Daniele
                        last edited by

                        Yesterday evening at 10 PM I changed the schedule from "every 8 hours" to "every 1 day", to check the change you did.
                        This evening I'll check the result, but what I notice in the meantime is that there's something wrong in the label showing the next execution:

                        0_1518509051050_64ef58ba-47e8-43ea-9ea0-1ea1c9fed471-image.png

                        jkandasaJ 1 Reply Last reply Reply Quote 0
                        • jkandasaJ Offline
                          jkandasa @Daniele
                          last edited by

                          @daniele Thank you! Can you check the Uptime on your MyController server?

                          0_1518538194415_d4f4f6a3-d927-461c-8b4b-87311f2e615b-image.png

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                          • D Offline
                            Daniele
                            last edited by

                            This is the uptime of my server:

                            0_1518539526668_404d31c9-c662-4abf-8c77-12030b111259-image.png

                            To simplify your analysis: 4 AM is the time I daily restart my Raspberry.

                            jkandasaJ 1 Reply Last reply Reply Quote 0
                            • jkandasaJ Offline
                              jkandasa @Daniele
                              last edited by

                              @daniele

                              To simplify your analysis: 4 AM is the time I daily restart my Raspberry.

                              That's the root cause. MyController backup job not following cron or regular time. It is following repeat time from the scheduled time. When you restart the server this timer also gets restarted. For your setup, you can configure a maximum of 23 hours and 59 minutes if you configure it exactly at startup.

                              So if you configure backup every > 12 hours and < 24 hours, you should get daily backup from next day.

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                              • D Offline
                                Daniele
                                last edited by

                                Now that's clear, I'll try using 23 hours.
                                Thanks!

                                1 Reply Last reply Reply Quote 1
                                • D Offline
                                  Daniele
                                  last edited by

                                  I can confirm that with 23 hours the scheduler works perfectly now!
                                  Thanks a lot!

                                  1 Reply Last reply Reply Quote 1
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