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    automatic backup

    Troubleshooting
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    • D
      Daniele last edited by

      I set up the automatic backup in this way:
      ![alt text](0_1513841434758_f6bc71f5-911e-4e6b-bda2-cb5858489ca9-image.png
      but when I look in the folder, I can find only the on-demand backups I did.
      The folder is an usb stick, mounted automatically through fstab.

      I don't understand what's going wrong...
      The mount is working fine, since I can do on-demand backups.

      Daniele

      jkandasa 1 Reply Last reply Reply Quote 0
      • jkandasa
        jkandasa @Daniele last edited by

        @daniele As you have mentioned 1 days, it needs 24 hours to perform its first backup. You may do an hourly backup with 5~10 retention files might be enough. When you configure hourly backup, you may lose only hour data, if something goes wrong.

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        • D
          Daniele last edited by

          I forgot to mention that's one week I set it up this way

          jkandasa 1 Reply Last reply Reply Quote 0
          • jkandasa
            jkandasa @Daniele last edited by

            @daniele Do you see any error in the log file? mycontroller/logs/mycontroller.log

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            • D
              Daniele last edited by

              I can find many errors of this kind:

              [Wed Dec 20 22:25:35 CET 2017] IO error: java.net.SocketException: Connection reset in processing a request from /192.168.1.165:8443 / sun.security.ssl.SSLSocketImpl
              [Wed Dec 20 23:17:03 CET 2017] IO error: javax.net.ssl.SSLException: Connection has been shutdown: javax.net.ssl.SSLHandshakeException: Received fatal alert: certificate_unknown in processi
              ng a request from /192.168.1.164:8443 / sun.security.ssl.SSLSocketImpl
              

              I'm not an expert programmer, but they don't seem to be related to my issue with automatic backup.

              jkandasa 1 Reply Last reply Reply Quote 0
              • jkandasa
                jkandasa @Daniele last edited by

                @daniele Without debug log it is tough to root cause this issue. Could you please do the followings on your MyController server to get debug logs?

                Enable debug log message for the followings on mycontroller/conf/logback.xml,

                  <logger level="DEBUG" name="org.mycontroller.standalone.backup" />
                  <logger level="DEBUG" name="org.mycontroller.standalone.scheduler" />
                  <logger level="DEBUG" name="org.mycontroller.standalone.timer" />
                

                NOTE: MyController server restart is required to apply this change.
                To stop: mycontroller/bin/stop.sh
                To start: mycontroller/bin/start.sh

                After this change, modify your backup settings to take backup in one minute. Now check logs on mycontroller/logs/mycontroller.log

                0_1513862661016_Screenshot from 2017-12-21 17-49-54.png

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                • D
                  Daniele last edited by

                  The odd thing is that yesterday I tried with 5 minutes, and it worked.
                  Then I moved to 12 hours, and the backup has never been created.

                  I activated the debug logs you suggested, tried again with 1 minute and 1 hour, and everything worked perfectly.
                  Now I moved again to one day, I'll let you know the result.

                  jkandasa 1 Reply Last reply Reply Quote 0
                  • jkandasa
                    jkandasa @Daniele last edited by

                    @daniele Great! Seems we might have an issue with 12 hours or more. let me check it.

                    1 Reply Last reply Reply Quote 0
                    • D
                      Daniele last edited by

                      After 1 day with debug enabled I can't see any other error, but still no backup.
                      Now I tried to set it up every 10 hours, I'll let you know the result.

                      1 Reply Last reply Reply Quote 0
                      • D
                        Daniele last edited by

                        Same result with 10 hours, while I got a successful backup with 8 hours.

                        jkandasa 2 Replies Last reply Reply Quote 0
                        • jkandasa
                          jkandasa @Daniele last edited by jkandasa

                          @daniele Thanks to narrow down this issue. I will have a look on the code.

                          https://github.com/mycontroller-org/mycontroller/issues/431

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                          • jkandasa
                            jkandasa @Daniele last edited by

                            @daniele I have update scheduler library. I do not see this issue now. Also, I have added an option to show next execution time. Kindly check it in SNAPSHOT version and let me know.

                            Thank you!

                            0_1518324492744_b1071f89-22c0-4126-ba1a-09ad60ca68c2-image.png

                            1 Reply Last reply Reply Quote 0
                            • D
                              Daniele last edited by

                              Yesterday evening at 10 PM I changed the schedule from "every 8 hours" to "every 1 day", to check the change you did.
                              This evening I'll check the result, but what I notice in the meantime is that there's something wrong in the label showing the next execution:

                              0_1518509051050_64ef58ba-47e8-43ea-9ea0-1ea1c9fed471-image.png

                              jkandasa 1 Reply Last reply Reply Quote 0
                              • jkandasa
                                jkandasa @Daniele last edited by

                                @daniele Thank you! Can you check the Uptime on your MyController server?

                                0_1518538194415_d4f4f6a3-d927-461c-8b4b-87311f2e615b-image.png

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                                • D
                                  Daniele last edited by

                                  This is the uptime of my server:

                                  0_1518539526668_404d31c9-c662-4abf-8c77-12030b111259-image.png

                                  To simplify your analysis: 4 AM is the time I daily restart my Raspberry.

                                  jkandasa 1 Reply Last reply Reply Quote 0
                                  • jkandasa
                                    jkandasa @Daniele last edited by

                                    @daniele

                                    To simplify your analysis: 4 AM is the time I daily restart my Raspberry.

                                    That's the root cause. MyController backup job not following cron or regular time. It is following repeat time from the scheduled time. When you restart the server this timer also gets restarted. For your setup, you can configure a maximum of 23 hours and 59 minutes if you configure it exactly at startup.

                                    So if you configure backup every > 12 hours and < 24 hours, you should get daily backup from next day.

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                                    • D
                                      Daniele last edited by

                                      Now that's clear, I'll try using 23 hours.
                                      Thanks!

                                      1 Reply Last reply Reply Quote 1
                                      • D
                                        Daniele last edited by

                                        I can confirm that with 23 hours the scheduler works perfectly now!
                                        Thanks a lot!

                                        1 Reply Last reply Reply Quote 1
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