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    Email notification setup

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    • T
      Tag MOD last edited by Tag

      Hi!,

      Are you able to "ping" the server from the command line?

      You should see the output like below

      # ping smtp.gmail.com
      PING gmail-smtp-msa.l.google.com (108.177.126.108) 56(84) bytes of data.
      64 bytes from 108.177.126.108: icmp_seq=1 ttl=44 time=13.4 ms
      64 bytes from 108.177.126.108: icmp_seq=2 ttl=44 time=15.7 ms
      64 bytes from 108.177.126.108: icmp_seq=3 ttl=44 time=104 ms
      64 bytes from 108.177.126.108: icmp_seq=4 ttl=44 time=73.2 ms
      64 bytes from 108.177.126.108: icmp_seq=5 ttl=44 time=41.1 ms
      64 bytes from 108.177.126.108: icmp_seq=6 ttl=44 time=37.7 ms
      64 bytes from 108.177.126.108: icmp_seq=7 ttl=44 time=50.8 ms
      ^C
      --- gmail-smtp-msa.l.google.com ping statistics ---
      7 packets transmitted, 7 received, 0% packet loss, time 6009ms
      rtt min/avg/max/mdev = 13.407/48.175/104.992/29.960 ms
      

      Can you check if there are no spaces in the servername field in mycontroller itself?

      Port 587 is the TLS port, try to disable SSL and use port 25
      does that work?

      1 Reply Last reply Reply Quote 0
      • I
        iahim67 last edited by

        Yes, seems I am able to ping the server:

        0_1513101041832_cdc7c1e2-1e03-4a36-9eeb-bcef4f06a973-image.png

        T 1 Reply Last reply Reply Quote 0
        • T
          Tag MOD @iahim67 last edited by

          @iahim67

          okay that is good so we know we can at least connect to the server.

          How about disable SSL and use port 25? does that work?

          1 Reply Last reply Reply Quote 0
          • I
            iahim67 last edited by

            same error:

            0_1513105749868_0f6389df-9cb8-469e-a5f2-88fc8b293db8-image.png

            1 Reply Last reply Reply Quote 0
            • I
              iahim67 last edited by

              One more thing to note, perhaps it helps: I am using Domoticz in parallel and I can send email notifications from Domoticz, the following does work:

              0_1513105918431_a7102aee-7238-4394-8647-10ff7508c126-image.png

              jkandasa 1 Reply Last reply Reply Quote 0
              • jkandasa
                jkandasa @iahim67 last edited by jkandasa

                @iahim67 can you investigate on network response?

                right click on MyController page, select Inspect also check mycontrollor.log is there any error?

                0_1513132151180_email-status.png

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                • I
                  iahim67 last edited by

                  I get this:

                  0_1513182040082_0e4c9ea9-9e7f-4865-984c-fbeb63f9def9-image.png

                  skywatch 1 Reply Last reply Reply Quote 0
                  • skywatch
                    skywatch @iahim67 last edited by

                    Did this get resolved? I am having the same issue now.

                    jkandasa 1 Reply Last reply Reply Quote 0
                    • jkandasa
                      jkandasa @skywatch last edited by

                      @skywatch I do not see any issue with email setup. Are you getting 400? can you post mycontroller.log when you perform this action?

                      skywatch 1 Reply Last reply Reply Quote 0
                      • skywatch
                        skywatch @jkandasa last edited by

                        @jkandasa THanks - The pi mycontroller is running on has ssmtp installed and this works for sending cron messages etc.
                        I tried to ping my isp mail server with no response (but also got no response from a win10 machine either) yet mails are working as far as I can tell.
                        I have to get Mum from the hospital now so will try again later when I have time.

                        skywatch 1 Reply Last reply Reply Quote 0
                        • skywatch
                          skywatch @skywatch last edited by

                          @skywatch Emails working fine for me now 🙂

                          1 Reply Last reply Reply Quote 1
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