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    Web server stopped responding.

    Scheduled Pinned Locked Moved Troubleshooting
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    • skywatchS Offline
      skywatch
      last edited by

      Yesterday when I tried to check my sensors I couldn't get a connection to the pi. Here is the log leading up to the event.

      2019-01-17 12:38:03,784 INFO [mc-th-pool-0] [org.mycontroller.standalone.provider.EngineAbstract:246] Seems like failed to send this message. There is no ACK received! Retried 7 time(s). MessageImpl(gatewayId=1, nodeEui=15, sensorId=SENSOR_BC, type=Internal, subType=Heartbeat, ack=1, payload=, isTxMessage=true, timestamp=1547728655369, properties=null)
2019-01-17 12:38:42,083 INFO [mc-th-pool-0] [org.mycontroller.standalone.provider.EngineAbstract:246] Seems like failed to send this message. There is no ACK received! Retried 7 time(s). MessageImpl(gatewayId=1, nodeEui=61, sensorId=SENSOR_BC, type=Internal, subType=Heartbeat, ack=1, payload=, isTxMessage=true, timestamp=1547728693840, properties=null)
2019-01-17 12:39:15,582 INFO [mc-th-pool-0] [org.mycontroller.standalone.provider.EngineAbstract:246] Seems like failed to send this message. There is no ACK received! Retried 7 time(s). MessageImpl(gatewayId=1, nodeEui=43, sensorId=SENSOR_BC, type=Internal, subType=Heartbeat, ack=1, payload=, isTxMessage=true, timestamp=1547728726135, properties=null)
2019-01-17 12:28:24,738 INFO [main] [org.mycontroller.standalone.StartApp:101] 

****************************************** Data Processing Agreement *******************************************
By using this software you agree that the following non-PII (non personally identifiable information data       
will be collected, processed and used by MyController.org for the purpose of improving quality of this software.
----------------------------------------------------------------------------------------------------------------
If you do not like to share anonymous data(non-PII), disable it in 'mycontroller/conf/mycontroller.properties'  
by setting 'mcc.collect.anonymous.data=false' and **restart** this server and **logout and login** in the UI.   
                                          ------ Thank you! ------                                              
****************************************************************************************************************


2019-01-17 12:28:25,089 INFO [main] [org.mycontroller.standalone.db.DataBaseUtils:116] Checking migration...
2019-01-17 12:28:31,992 INFO [main] [org.mycontroller.standalone.db.DataBaseUtils:167] Application information: [Version:1.4.0-SNAPSHOT, Database(type:H2 database embedded, version:1.4.194 (2017-03-10), schema version:1.04.06 - 2018 Dec 04), Built on:2018-12-07T12:12:54+0530, Git commit:2e154aef28a8849e5721a88e76123268cf0093d0:development]
2019-01-17 12:28:32,477 INFO [main] [org.mycontroller.standalone.offheap.OffHeapFactory:95] Cleared McPersistent location[../conf/persistent_stores/mc/]
2019-01-17 12:28:32,478 INFO [main] [org.mycontroller.standalone.AppProperties:527] Created directory location: [/home/mycontroller/conf/persistent_stores/mc]
2019-01-17 12:28:33,512 WARN [main] [io.moquette.persistence.mapdb.MapDBPersistentStore:78] Using fresh MapDB store file. Path=../conf/persistent_stores/moquette/moquette_store.mapdb
2019-01-17 12:28:34,026 WARN [main] [io.moquette.server.Server:186] Using default SSL context creator
2019-01-17 12:28:34,645 WARN [main] [io.netty.bootstrap.ServerBootstrap:146] Unknown channel option 'TCP_NODELAY' for channel '[id: 0x7c35ba88]'
2019-01-17 12:28:34,736 WARN [main] [io.netty.bootstrap.ServerBootstrap:146] Unknown channel option 'TCP_NODELAY' for channel '[id: 0x94ef539e]'
2019-01-17 12:28:34,743 INFO [main] [org.mycontroller.standalone.mqttbroker.MoquetteMqttBroker:54] MQTT Broker started successfully. MqttBrokerSettings(enabled=true, sslEnabled=false, bindAddress=0.0.0.0, mqttPort=1883, mqttsPort=8883, websocketPort=7080, allowAnonymous=true, enabledOnBackend=true, sslKeystoreFile=null)
2019-01-17 12:28:35,569 INFO [mc-th-pool-1] [org.mycontroller.standalone.gateway.mqtt.MQTTDriver:94] MQTT Gateway[name:Raspberry Pi, URI:tcp://localhost:1883, NetworkType:MyController] connected successfully..
2019-01-17 12:28:35,666 INFO [main] [org.mycontroller.standalone.scheduler.SchedulerUtils:90] System jobs reloaded.
2019-01-17 12:28:38,973 INFO [main] [org.mycontroller.standalone.StartApp:238] TJWS server started successfully, HTTPS Enabled?:true, HTTP(S) Port: [8443]
2019-01-17 12:28:39,429 INFO [main] [org.mycontroller.standalone.api.GoogleAnalyticsApi:94] Google analytics details[enabled:true, ga_anonymous_id:0904c9fb-6a3c-4c67-9ca8-908c0c2cb2f0]
2019-01-17 12:28:39,433 INFO [main] [org.mycontroller.standalone.StartApp:136] MyController.org server started in [14217] ms
2019-01-17 12:28:39,594 ERROR [mc-th-pool-2] [org.mycontroller.restclient.core.RestHttpClient:252] Exception when calling url:[https://www.google-analytics.com/collect], headers:[{User-Agent=Mozilla/5.0}], queryParameters:[null]
java.lang.RuntimeException: Failed to execute, Request:POST https://www.google-analytics.com/collect HTTP/1.1, error:www.google-analytics.com: Name or service not known
	at org.mycontroller.restclient.core.RestHttpClient.execute(RestHttpClient.java:165)
	at org.mycontroller.restclient.core.RestHttpClient.doPost(RestHttpClient.java:247)
	at org.mycontroller.restclient.core.RestHttpClient.doPost(RestHttpClient.java:271)
	at org.mycontroller.restclient.core.RestHttpClient.doPost(RestHttpClient.java:283)
	at org.mycontroller.standalone.api.GoogleAnalyticsApi.access$100(GoogleAnalyticsApi.java:59)
	at org.mycontroller.standalone.api.GoogleAnalyticsApi$1.run(GoogleAnalyticsApi.java:373)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
	at java.lang.Thread.run(Thread.java:748)
2019-01-17 12:28:39,597 ERROR [mc-th-pool-2] [org.mycontroller.standalone.api.GoogleAnalyticsApi:375] Exception,
java.lang.RuntimeException: Failed to execute, url:https://www.google-analytics.com/collect, error:Failed to execute, Request:POST https://www.google-analytics.com/collect HTTP/1.1, error:www.google-analytics.com: Name or service not known
	at org.mycontroller.restclient.core.RestHttpClient.doPost(RestHttpClient.java:255)
	at org.mycontroller.restclient.core.RestHttpClient.doPost(RestHttpClient.java:271)
	at org.mycontroller.restclient.core.RestHttpClient.doPost(RestHttpClient.java:283)
	at org.mycontroller.standalone.api.GoogleAnalyticsApi.access$100(GoogleAnalyticsApi.java:59)
	at org.mycontroller.standalone.api.GoogleAnalyticsApi$1.run(GoogleAnalyticsApi.java:373)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
	at java.lang.Thread.run(Thread.java:748)
2019-01-17 12:38:03,784 INFO [mc-th-pool-0] [org.mycontroller.standalone.provider.EngineAbstract:246] Seems like failed to send this message. There is no ACK received! Retried 7 time(s). MessageImpl(gatewayId=1, nodeEui=15, sensorId=SENSOR_BC, type=Internal, subType=Heartbeat, ack=1, payload=, isTxMessage=true, timestamp=1547728655369, properties=null)
2019-01-17 12:38:42,083 INFO [mc-th-pool-0] [org.mycontroller.standalone.provider.EngineAbstract:246] Seems like failed to send this message. There is no ACK received! Retried 7 time(s). MessageImpl(gatewayId=1, nodeEui=61, sensorId=SENSOR_BC, type=Internal, subType=Heartbeat, ack=1, payload=, isTxMessage=true, timestamp=1547728693840, properties=null)
2019-01-17 12:39:15,582 INFO [mc-th-pool-0] [org.mycontroller.standalone.provider.EngineAbstract:246] Seems like failed to send this message. There is no ACK received! Retried 7 time(s). MessageImpl(gatewayId=1, nodeEui=43, sensorId=SENSOR_BC, type=Internal, subType=Heartbeat, ack=1, payload=, isTxMessage=true, timestamp=1547728726135, properties=null)
2019-01-17 12:28:24,738 INFO [main] [org.mycontroller.standalone.StartApp:101] 

****************************************** Data Processing Agreement *******************************************
By using this software you agree that the following non-PII (non personally identifiable information data       
will be collected, processed and used by MyController.org for the purpose of improving quality of this software.
----------------------------------------------------------------------------------------------------------------
If you do not like to share anonymous data(non-PII), disable it in 'mycontroller/conf/mycontroller.properties'  
by setting 'mcc.collect.anonymous.data=false' and **restart** this server and **logout and login** in the UI.   
                                          ------ Thank you! ------                                              
****************************************************************************************************************


2019-01-17 12:28:25,089 INFO [main] [org.mycontroller.standalone.db.DataBaseUtils:116] Checking migration...
2019-01-17 12:28:31,992 INFO [main] [org.mycontroller.standalone.db.DataBaseUtils:167] Application information: [Version:1.4.0-SNAPSHOT, Database(type:H2 database embedded, version:1.4.194 (2017-03-10), schema version:1.04.06 - 2018 Dec 04), Built on:2018-12-07T12:12:54+0530, Git commit:2e154aef28a8849e5721a88e76123268cf0093d0:development]
2019-01-17 12:28:32,477 INFO [main] [org.mycontroller.standalone.offheap.OffHeapFactory:95] Cleared McPersistent location[../conf/persistent_stores/mc/]
2019-01-17 12:28:32,478 INFO [main] [org.mycontroller.standalone.AppProperties:527] Created directory location: [/home/mycontroller/conf/persistent_stores/mc]
2019-01-17 12:28:33,512 WARN [main] [io.moquette.persistence.mapdb.MapDBPersistentStore:78] Using fresh MapDB store file. Path=../conf/persistent_stores/moquette/moquette_store.mapdb
2019-01-17 12:28:34,026 WARN [main] [io.moquette.server.Server:186] Using default SSL context creator
2019-01-17 12:28:34,645 WARN [main] [io.netty.bootstrap.ServerBootstrap:146] Unknown channel option 'TCP_NODELAY' for channel '[id: 0x7c35ba88]'
2019-01-17 12:28:34,736 WARN [main] [io.netty.bootstrap.ServerBootstrap:146] Unknown channel option 'TCP_NODELAY' for channel '[id: 0x94ef539e]'
2019-01-17 12:28:34,743 INFO [main] [org.mycontroller.standalone.mqttbroker.MoquetteMqttBroker:54] MQTT Broker started successfully. MqttBrokerSettings(enabled=true, sslEnabled=false, bindAddress=0.0.0.0, mqttPort=1883, mqttsPort=8883, websocketPort=7080, allowAnonymous=true, enabledOnBackend=true, sslKeystoreFile=null)
2019-01-17 12:28:35,569 INFO [mc-th-pool-1] [org.mycontroller.standalone.gateway.mqtt.MQTTDriver:94] MQTT Gateway[name:Raspberry Pi, URI:tcp://localhost:1883, NetworkType:MyController] connected successfully..
2019-01-17 12:28:35,666 INFO [main] [org.mycontroller.standalone.scheduler.SchedulerUtils:90] System jobs reloaded.
2019-01-17 12:28:38,973 INFO [main] [org.mycontroller.standalone.StartApp:238] TJWS server started successfully, HTTPS Enabled?:true, HTTP(S) Port: [8443]
2019-01-17 12:28:39,429 INFO [main] [org.mycontroller.standalone.api.GoogleAnalyticsApi:94] Google analytics details[enabled:true, ga_anonymous_id:0904c9fb-6a3c-4c67-9ca8-908c0c2cb2f0]
2019-01-17 12:28:39,433 INFO [main] [org.mycontroller.standalone.StartApp:136] MyController.org server started in [14217] ms
2019-01-17 12:28:39,594 ERROR [mc-th-pool-2] [org.mycontroller.restclient.core.RestHttpClient:252] Exception when calling url:[https://www.google-analytics.com/collect], headers:[{User-Agent=Mozilla/5.0}], queryParameters:[null]
java.lang.RuntimeException: Failed to execute, Request:POST https://www.google-analytics.com/collect HTTP/1.1, error:www.google-analytics.com: Name or service not known
	at org.mycontroller.restclient.core.RestHttpClient.execute(RestHttpClient.java:165)
	at org.mycontroller.restclient.core.RestHttpClient.doPost(RestHttpClient.java:247)
	at org.mycontroller.restclient.core.RestHttpClient.doPost(RestHttpClient.java:271)
	at org.mycontroller.restclient.core.RestHttpClient.doPost(RestHttpClient.java:283)
	at org.mycontroller.standalone.api.GoogleAnalyticsApi.access$100(GoogleAnalyticsApi.java:59)
	at org.mycontroller.standalone.api.GoogleAnalyticsApi$1.run(GoogleAnalyticsApi.java:373)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
	at java.lang.Thread.run(Thread.java:748)
2019-01-17 12:28:39,597 ERROR [mc-th-pool-2] [org.mycontroller.standalone.api.GoogleAnalyticsApi:375] Exception,
java.lang.RuntimeException: Failed to execute, url:https://www.google-analytics.com/collect, error:Failed to execute, Request:POST https://www.google-analytics.com/collect HTTP/1.1, error:www.google-analytics.com: Name or service not known
	at org.mycontroller.restclient.core.RestHttpClient.doPost(RestHttpClient.java:255)
	at org.mycontroller.restclient.core.RestHttpClient.doPost(RestHttpClient.java:271)
	at org.mycontroller.restclient.core.RestHttpClient.doPost(RestHttpClient.java:283)
	at org.mycontroller.standalone.api.GoogleAnalyticsApi.access$100(GoogleAnalyticsApi.java:59)
	at org.mycontroller.standalone.api.GoogleAnalyticsApi$1.run(GoogleAnalyticsApi.java:373)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
	at java.lang.Thread.run(Thread.java:748)

      Just FYI - it's restarted now and working overnight.

      jkandasaJ 1 Reply Last reply Reply Quote 0
      • jkandasaJ Offline
        jkandasa @skywatch
        last edited by jkandasa

        @skywatch Thanks to reporting this log. Unfortunately I could not get any useful information for the issue faced 😞

        1 Reply Last reply Reply Quote 0
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